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Inaccurate tracking on Luxe

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‎05-21-2023 09:09 - last edited on ‎05-22-2023 16:38 by Fitbit Moderator

‎05-21-2023 09:09 - last edited on ‎05-22-2023 16:38 by Fitbit Moderator

I have a Luxe, my husband has a Sense. When we walk or bike, his fitbit keeps a more accurate step or mile count than mine. For example, bike ride today, his clocked 10.43 miles; mine said 4.39 miles!! WTH! I know we could have different stride length while walking, but on the bike? Any advice or insight?

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎05-21-2023 09:56

‎05-21-2023 09:56

I just logged in to post the same issue! I’ve done two hikes with my Fitbit luxe so far — the first was 9.5km, and the second was 13km. , The luxe said the first was 17.5km and the second was 25.3km!! So almost double the actual length of each hike!!

 

Also looking for advice. Zombeck, which mode(s) were you using for your walks and bikes? I’ve been using walk mode on my hikes so far but thinking of switching to hike mode.

 

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‎05-22-2023 04:43

In response to meumar

‎05-22-2023 04:43

I used walk and bike. Thinking if getting a different Fitbit.
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