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Kids account with a Luc

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‎01-12-2022 19:55

‎01-12-2022 19:55

Can you use a Lux to set up a kids account?  The app is only showing Ace devices are available. 

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3 REPLIES 3

‎01-12-2022 19:59

‎01-12-2022 19:59

Hi @bsalter115  the Family Account is for the Ace series and you can't set up the Luxe for a child. In the US, a child is under 13 and in some European countries, it's 16. There is no workaround for this.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-12-2022 20:01

‎01-12-2022 20:01

Sorry, but only Ace models can be used for children in family account.

And children under 13 cannot have own account.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-13-2022 06:31

In response to Odyssey13

‎01-13-2022 06:31

Thank you. 

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