help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luca is not resetting time when I charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2023 14:26

‎11-10-2023 14:26

Luxe is not resetting time when I. Harte it.

Best Answer
0 Votes
3 REPLIES 3

‎11-10-2023 15:21

‎11-10-2023 15:21

Hi @Mulchy3300 the time comes from the device you use to sync. You need to sync more regularly in order for the time to stay current.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎11-10-2023 15:42

In response to Odyssey13

‎11-10-2023 15:42

Thank you. How do I reset time, however?

Sent from my iPad
Best Answer
0 Votes

‎11-10-2023 15:58

In response to Mulchy3300

‎11-10-2023 15:58

@Mulchy3300  sync your Fitbit. If it's set up to your smartphone or tablet, it gets the time from that. You can't manually set the date or time. You can try restarting the Luxe, too, but the time comes from the smartphone or tablet. how to restart - click to read

Stepping in the U.S.A. since September 2013. Android 14

Best Answer