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Luxe Classic Band Failing at Attachment

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‎10-05-2021 07:36

‎10-05-2021 07:36

Anyone having an issue where the Luxe Classic Band is no longer flush?

 

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‎10-05-2021 07:49

‎10-05-2021 07:49

Hi @craigthepope  I have the same Luxe and band. Mine is fine and flush. You'll want customer support.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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