01-24-2022 08:36
01-24-2022 08:36
I had issues with my Luxe, FitBit replaced it with the non-special edition device and then all of a sudden the band kept unlatching. Then, FitBit replaced the band with a new Gorjana band. It also keeps unlatching. (The silicone band does not have this problem - it never unlatched or separated).
I give up on FitBit customer service, I used a 1/2 drop of superglue and the band stays in place perfectly! I also know that extreme cold will cause the super glue to get brittle and I will be able to remove the band (carefully) if I ever need to.
That said, this is a KNOWN issue with the Luxe special edition; I hope that FitBit takes it into account next season when they come out with a new line.
#mytwocents #luxeband
02-04-2022 16:10
02-04-2022 16:10
Same! Was riding my peloton and my gorjana band just suddenly popped off my wrist. It’s pretty but overall I am so disappointed with the Luxe and gorjana band