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Luxe Gorjana band coming loose?

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‎04-13-2023 15:52 - last edited on ‎05-21-2023 14:45 by Fitbit Moderator

‎04-13-2023 15:52 - last edited on ‎05-21-2023 14:45 by Fitbit Moderator

I bought a Fitbit Luxe Gorjana in early 2023 that I returned shortly after because the band wasn't flush against the watch and would often come loose and fall off my wrist. I searched the community and noticed many posts from 2021 and 2022 with many Luxe users (hundreds if not more) with the same issue and no real solution from Fitbit. I also found discussion on this topic on other sites including Reddit, showing that this wasn't an isolated issue. I like the Luxe and would still like to have one so I'm wondering if anyone can confirm if Fitbit has solved this issue? I ask because I noticed the price of a Gorjana Luxe went back up with all retailers. Thanks.

 

Moderator edit:  updated subject for clarity

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‎05-21-2023 10:15 - edited ‎05-21-2023 10:16

‎05-21-2023 10:15 - edited ‎05-21-2023 10:16

Nope… I bought the gorjana band on sale last week and it still has the coming loose issue. it does sit flush with the watch when I push it in, and it stays like that for a while, but sometimes I will look down and see that it is slightly loose.

 

I don’t really mind — I just push it back into place — but yeah it’s still an issue.

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‎05-26-2023 12:31

‎05-26-2023 12:31

Yes same here, the Gorjana band doesn't fit flush against the watch. Because it was so pricey I just deal with it unfortunately. When I wear it I find myself clicking it back in place constantly lol, like a nervous tick. Oh well. Bad design on Gorjana's part I think. 

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‎05-27-2023 11:03

‎05-27-2023 11:03

I have the same problem with the bracelet part disconnecting from the watch.  Sometimes it would be loose, but it finally starting fully coming lose and falling off my wrist - when nothing was touching it at all - just fell off randomly.  I kept wearing it until one of the links completely fell apart (and not the ones that can be removed to adjust the length).  This is a beautiful watch disguised as a piece of "jewelry" so I am terribly disappointed in the quality.

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