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Luxe and Sense on one account

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‎04-28-2021 09:21 - last edited on ‎05-02-2021 20:42 by

‎04-28-2021 09:21 - last edited on ‎05-02-2021 20:42 by

Can you have a Sense and Luxe both on your account together. So I can wear one while the other is charging?

 

 

Moderator edit: subject for clarity 

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‎04-28-2021 09:53

‎04-28-2021 09:53

I don't think we know for sure until it is actually released, but I doubt that will be possible.  None of the other recent releases can co-exist.

JohnnyRow_0-1619628771953.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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3 REPLIES 3

‎04-28-2021 09:53

‎04-28-2021 09:53

I don't think we know for sure until it is actually released, but I doubt that will be possible.  None of the other recent releases can co-exist.

JohnnyRow_0-1619628771953.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-17-2021 08:02 - edited ‎06-17-2021 08:07

‎06-17-2021 08:02 - edited ‎06-17-2021 08:07

Hi @Sheree 

 

Unfortunately, I can confirm that you *cannot* have a Sense and Luxe on the same account.

 

You can see what happens when I try to add a Luxe to my account with a Sense here (it prompts me to "switch" to Luxe, which would remove Sense from my account, which I did not want to do): https://youtu.be/-rw5A0l3mo8?t=124

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‎07-02-2021 23:05

In response to KelseyClubb

‎07-02-2021 23:05

This is such a shame and something I hope they can overcome in future. I just bought a luxe before realising this and now wondering which one to keep.

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