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Luxe band keeps falling off

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‎10-19-2022 09:46 - last edited on ‎10-19-2022 11:15 by Fitbit Moderator

‎10-19-2022 09:46 - last edited on ‎10-19-2022 11:15 by Fitbit Moderator

Have a luxe and strap constantly undoes.....bought another dress band and same thing?  Help

 

Moderator Edit: Clarified subject

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‎10-21-2022 10:25 - edited ‎03-26-2024 12:54

‎10-21-2022 10:25 - edited ‎03-26-2024 12:54

Hi there, @mmmeklund. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from.

To better assist you with this, may I know what band you have? Is the band falling off all the time?

In the meantime, please see How do I wear my Fitbit device?

Maria | Community Moderator, Fitbit


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‎10-26-2022 09:14

In response to MarreFitbit

‎10-26-2022 09:14

I have the exact same issue with the gorjana band. It constantly falls off. At $100 I expected more. 

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