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Luxe band keeps falling off

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‎02-22-2024 08:53 - last edited on ‎02-23-2024 02:36 by Fitbit Moderator

‎02-22-2024 08:53 - last edited on ‎02-23-2024 02:36 by Fitbit Moderator

My wristband connector isn’t keeping my wristband in place and I am not sure how to fix it


Moderator Edit: Clarified subject

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‎02-23-2024 02:36

‎02-23-2024 02:36

Hi there, @Guppy9878. Welcome to the Fitbit Community Forums. I'm sorry to hear that the bands of your Luxe are falling off. I will do my best to help you with this. 

As a first approach, please take a look at this help article How do I wear my Fitbit device? for proper instructions on how attach your Luxe bands.

Maria | Community Moderator, Fitbit


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