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Luxe battery is draining in less than 12 hours

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‎08-29-2021 12:38 - last edited on ‎08-31-2021 05:15 by Fitbit Moderator

‎08-29-2021 12:38 - last edited on ‎08-31-2021 05:15 by Fitbit Moderator

The battery of my Luxe-special edition  is empty within 12 hours. My previous Fitbit Alta HR was empty in a few days. What to do? Reset doesn’t work.

 
The online store Bol wants to repair this Fitbit (could take months; my reservation for the Luxe at Bol was also more than 3 months!) but I can’t miss my Fitbit because of my targets. Please advice? Thanks!

 

 

Moderator Edit: Clarified subject

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‎08-30-2021 05:50

‎08-30-2021 05:50

Mine drains in about 36 hours.  My Old Charge2 last almost 5 full days, sometimes more.  And that was even after it was several years old! I’ve turned off all the notifications and turned down the brightness to the lowest setting and it didn’t help.

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