Luxe battery is draining quickly

[Ncrdh]

Ever since the last automatic update my Fitbit luxe only lasts three days before I have to charge it again. I did a restart and that did not help.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Ncrdh. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. I understand where your concern is coming from. 

If you haven't done so yet, I'd recommend taking a look at the tips recommended in this help article Can I extend my Fitbit device's battery life?

Hope that helps. 

[DaniLee-603]

Mine didn’t even last 24hrs after the last charge.

And I did all the recommendations for extending batter life. 

[MarreFitbit · Accepted solution]

Hi there, @DaniLee-603. Welcome on board. Thanks for following the tips and recommendations provided above. 

In addition to the steps you've tried so far, please restart your Luxe as suggested here How do I restart my Fitbit device?. Additionally, try to change your clock face to a one developed by Fitbit and monitor your Luxe's battery for the next couple of days to see if the issue persists. 

Keep me posted. 

[BarbaraSit123]

my luxe battery goes dead every 3 days and looses time when it goes dead. This is my 6th Fitbit and it is always the battery or the bands that break so they never last a year. Why?

Moderator Edit: Formatting 

[MarreFitbit]

Hello there, @BarbaraSit123. Welcome on board. Thanks for the details provided in your post about the issues with your Luxe. I understand where your concern is coming from and how you must be feeling. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.