10-04-2022
08:24
- last edited on
10-06-2022
09:50
by
MarreFitbit
10-04-2022
08:24
- last edited on
10-06-2022
09:50
by
MarreFitbit
Ever since the last automatic update my Fitbit luxe only lasts three days before I have to charge it again. I did a restart and that did not help.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-06-2022 16:25
10-06-2022 16:25
Hi there, @DaniLee-603. Welcome on board. Thanks for following the tips and recommendations provided above.
In addition to the steps you've tried so far, please restart your Luxe as suggested here How do I restart my Fitbit device?. Additionally, try to change your clock face to a one developed by Fitbit and monitor your Luxe's battery for the next couple of days to see if the issue persists.
Keep me posted.
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10-06-2022 09:51
10-06-2022 09:51
Hi there, @Ncrdh. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. I understand where your concern is coming from.
If you haven't done so yet, I'd recommend taking a look at the tips recommended in this help article Can I extend my Fitbit device's battery life?
Hope that helps.
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10-06-2022 10:09
10-06-2022 10:09
Mine didn’t even last 24hrs after the last charge.
And I did all the recommendations for extending batter life.
10-06-2022 16:25
10-06-2022 16:25
Hi there, @DaniLee-603. Welcome on board. Thanks for following the tips and recommendations provided above.
In addition to the steps you've tried so far, please restart your Luxe as suggested here How do I restart my Fitbit device?. Additionally, try to change your clock face to a one developed by Fitbit and monitor your Luxe's battery for the next couple of days to see if the issue persists.
Keep me posted.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-14-2022
11:44
- last edited on
10-14-2022
15:07
by
MarreFitbit
10-14-2022
11:44
- last edited on
10-14-2022
15:07
by
MarreFitbit
my luxe battery goes dead every 3 days and looses time when it goes dead. This is my 6th Fitbit and it is always the battery or the bands that break so they never last a year. Why?
Moderator Edit: Formatting
10-14-2022 15:10 - edited 06-24-2023 06:54
10-14-2022 15:10 - edited 06-24-2023 06:54
Hello there, @BarbaraSit123. Welcome on board. Thanks for the details provided in your post about the issues with your Luxe. I understand where your concern is coming from and how you must be feeling.
I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...