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Luxe battery is draining quickly

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‎12-12-2022 10:38 - last edited on ‎12-13-2022 08:28 by Fitbit Moderator

‎12-12-2022 10:38 - last edited on ‎12-13-2022 08:28 by Fitbit Moderator

I have had the Luxe for almost 1 year and for 1 day the battery c goes down to 40,-50% in 24 hours. Will there be a fix or patch update for this soon. I feel maybe a good a lemon of a tracker at this point!

 

Moderator Edit: Clarified subject

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‎12-13-2022 08:30

‎12-13-2022 08:30

Hello there, @TeresaMeyer. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


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