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Luxe battery is draining quickly

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‎01-16-2023 19:42 - last edited on ‎03-27-2025 21:01 by Fitbit Moderator

‎01-16-2023 19:42 - last edited on ‎03-27-2025 21:01 by Fitbit Moderator

Hi, can anyone help with this? I have an android phone app. I have restarted my Luxe as instructed but it made no difference. It is not lasting even 12 hours charge when before update a couple of weeks ago it would stay charged for a week. Help?

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-31-2023 14:39

‎01-31-2023 14:39

Hi there, @CrockCarl. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

 

If you haven't done so yet, I'd recommend taking a look at the tips recommended in this help article Can I extend my Fitbit device's battery life?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎02-06-2023 07:38

‎02-06-2023 07:38

How old is it?  Mine had this issue right out of the gate and I exchanged it at the retail store where I purchased it within the exchange window.  My new copy is **much** better, lasts 4-5 days even with the features all turned on.

 

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