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Luxe battery is draining too quickly

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‎09-26-2023 04:43 - last edited on ‎09-26-2023 07:47 by Fitbit Moderator

‎09-26-2023 04:43 - last edited on ‎09-26-2023 07:47 by Fitbit Moderator

Luxe has to be charged every other day and shuts down if I use any major function 

Moderator Edit: Clarified subject

Best Answer
6 REPLIES 6

‎09-26-2023 07:52

‎09-26-2023 07:52

Hi there, @GrannyB_12. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

If you haven't done so yet, please try the following:

  1. Confirm your Luxe has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
  2. Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
  3. Let’s try a 3 press restart with your charging cable. For more information please see How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


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Best Answer
0 Votes

‎09-27-2023 03:50

In response to MarreFitbit

‎09-27-2023 03:50

I have tried everything mentioned

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‎10-01-2023 07:35

‎10-01-2023 07:35

I am having the same issue with my Luxe. Two years old. Have implemented all of the suggestions. Restart; clean contacts; turn off 'always open' app; etc.  This is my second Fitbit product in 4 years.  Becoming quite frustrated. I wear my Fitbit continuously. Shouldn't it have more than a 2-year life expectancy?

Best Answer

‎10-01-2023 07:36

In response to MarreFitbit

‎10-01-2023 07:36

I am having the same issue with my Luxe. Two years old. Have implemented all of the suggestions. Restart; clean contacts; turn off 'always open' app; etc.  This is my second Fitbit product in 4 years.  Becoming quite frustrated. I wear my Fitbit continuously. Shouldn't it have more than a 2-year life expectancy?

Best Answer

‎10-02-2023 12:49

In response to MarreFitbit

‎10-02-2023 12:49

I have the same issue. My Fitbit Luxe is also just over 2years. Battery started draining very fast since September. Two days tops. It falls out at 56%. And I did all of the suggestions above. Nothing helps. Is the battery life only good for two years? Seems like a very short battery life to me. 

Best Answer

‎10-02-2023 13:16

‎10-02-2023 13:16

I am also having the same issue, my fitbit is almost 2 years old. It is really frustrating it will die with 55% power in the middle of my workouts. This is my 3rd or 4th fitbit in several years, may need to look into other options...

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0 Votes