Luxe battery is not charging properly

[Joogie]

Not sure what happened to all recent posts... They are all gone? Anyway 

I have ongoing issue with battery level on my Luxe. Eg. It's showing 6x% while charging, when I removed it from the charger, put it back to the charger right away, the battery level jumped to 94%. I then did a reset of it, it dropped to 91%. Then I quickly put it back on the charger, it jumped to 100%. How do I ensure the battery is charging properly and displaying the correct battery level for use ? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Joogie. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I understand your concern, I will do my best to address your query. 

There are some issues that affect this, being which power source is used and how clean the contacts are and how well the charger is seated. As per the description of your post, it could be a sign the contacts need cleaning. Confirm that you've tried all tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Please make sure your Luxe is receiving good power source, please find below some tips to best charge Fitbit devices:

• Use only genuine Fitbit charging cables
• Avoid USB battery packs
• Charge at room temperature
  
  

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

It can take more than 10-15 mins to go from 99% to 100%. Personally, I never tend to charge my electronic devices to 100%, I've learned that the best way I can preserve the battery life is when I charge them to 80%. I charge them when the battery is at 20% then wait until it's at 80%.