02-04-2025
10:27
- last edited on
02-05-2025
08:41
by
AndreaFitbit
02-04-2025
10:27
- last edited on
02-05-2025
08:41
by
AndreaFitbit
I love the size of the Luxe so I bought an extra one for when my current one dies. Will my spare have an issue with the battery if I don't open it or use it for a couple of years? I ask because I recently bought two never-opened Altas at a garage sale and neither one will charge! Just curious if I need to open the spare Luxe and charge it every now and then?
Moderator Edit: Clarified subject.
02-05-2025 08:46 - edited 02-05-2025 09:49
02-05-2025 08:46 - edited 02-05-2025 09:49
Welcome to the Fitbit Community, @CW.. I'll be happy to assist with your Luxe battery life query.
As all electronic devices, the battery of your Luxe will have the normal curve of life. Batteries naturally degrade over time, even when they are not in use. This type of degradation is often referred to as calendar degradation. It is influenced by the state of charge at which the battery is kept, with high states of charge generally leading to faster battery degradation.
You can check: What are tips to extend my Fitbit device's battery life?
02-06-2025 05:33
02-06-2025 05:33
I tried to recharge my Luxe today after not using it for 25 consecutive days as I moved to a new flat and had lost the charger. So the new charger from Fitbit store arrived today but the Luxe des not seem to recharge.
02-06-2025 08:07
02-06-2025 08:07
Welcome to our community, @AngTLS. I'm sorry to hear that you haven't been able to charge your Fitbit Luxe. I'll be happy to assist.
Please follow the advise of help article: Why isn't my Fitbit device's battery charging?
02-06-2025 12:37
02-06-2025 12:37
Thanks, it finally worked! A 100% charged!
02-07-2025 08:01
02-07-2025 08:01
Thanks for getting back to us @AngTLS.
I'm glad that your Luxe battery is 100% charged now.
If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!