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Luxe battery only lasting 24 hrs

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‎04-10-2022 08:49 - last edited on ‎04-10-2022 19:04 by Fitbit Moderator

‎04-10-2022 08:49 - last edited on ‎04-10-2022 19:04 by Fitbit Moderator

How long does your battery last? 
Purchased the Luxe in February & at set up, I made sure to turn off all features (text notification, not tracking sleep, not tracking heart rate, etc) so that the device ONLY tells me time & step count. Yet the batter dies within 24 hours. 
Any suggestions?

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎04-10-2022 19:03

‎04-10-2022 19:03

Welcome to the Fitbit Community, @Caitlin01.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for trying to get them resolved before contacting us.

 

To extend your Fitbit device's battery life, we recommend following these instructions.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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