Luxe clock face, Magazine-C, shows a stat that it is not supposed too

[JMYLee]

On the Fitbit Luxe, one of the clock faces shows an extra stat that it isn’t supposed to. The clock face is Magazine-C and the listed stats are date, steps, and heart rate. However, the extra stat of active minutes appears.

The clock face to be updated to match the description and NOT include the active minutes stat. Many of the clock faces already feature the other stats and the Fitbit devs should update the watch face to match the description.

Moderator Edit: Clarified subject

[Julia_G]

Hi, @JMYLee , many of the clock faces are created by independent developers.  I am not familiar with the clock face you mention, but I would recommend getting in contact, if possible, with the developer.

[JMYLee]

Where can I do that? It was developed by Fitbit. I tried to contact support, however, they simply directed me here.

[LZeeW · Accepted solution]

@JMYLee   I put that clock face on my Luxe to see if I could help you troubleshoot your issue.  I agree that tapping through the stats shows active zone minutes, something not listed on the clock face details.

Fitbit can change and update clock faces without notice.  This isn't the first time I've seen incorrect details for clock faces.  The best way to give feedback to get this fixed is by starting a post in the Product Feedback forum.  That forum is monitored by the developers.