Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe continues to blank out & become unresponsive

I've had my Luxe for just over two years and I feel that that is the normal lifespan of Fitbit watches. The Luxe started becoming unresponsive about three weeks ago. Since then, I have reset it with the charge cable, changed clock face then back again, let it completely discharge and charged it, reset it back to factory settings, uninstalled & reinstalled the app and paired it to my phone again. As a last resort, I've turned off all notifications and mirrors to my phone. Now, it's at the point that once I reset it with the charger within 10 minutes it's unresponsive again. Are there any other suggestions I may have missed aside from getting a new watch? If I have to buy a new watch, I probably won't be a Fitbit as I've come to the conclusion they only last 2 years or so and that is a bit ridiculous to have to buy a new smart watch every two years.

Best Answer
2 REPLIES 2

I have the same probleme and i dont know how to resolve it

Best Answer
0 Votes

I’m having the same issue as well after the same-ish timeline. Hoping this is a solution rather that a replacement. It’s the battery dying mid workout that gets me 😢

Best Answer
0 Votes