Luxe - display not turning on

[Butterfly2]

I have a luxe and the screen went black never came back on, I have a 2 yr warranty i should get another watch in place of the bad one.

Moderator Edit: Clarified subject

[Odyssey13]

@Butterfly2  you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.