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Luxe doesn't vibrate with iPhone message previews set to 'Never'

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‎01-11-2022 07:07

‎01-11-2022 07:07

I replaced my old Charge3 with a new Luxe. The Luxe would not vibrate when I received a text message. I had to change my Settings>messages>Notifications>show previews from 'never' to either 'always' or 'when unlocked'. This was not the case with my old Charge 3.
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‎01-12-2022 16:08

‎01-12-2022 16:08

Welcome to the Fitbit Community, @IamRaven.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the information provided.

 

In order to get notifications on your Tracker it is actually required to follow the steps you mentioned. For more information, please visit this article and open the menu "How do I set up notifications?".

 

Have a nice day.

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‎01-12-2022 16:35

In response to EdsonFitbit

‎01-12-2022 16:35

I already fixed my problem. My point was that I did not have to have previews activated with my old Charge3 like i do with this new Luxe ergo the old product is better than the new one. I suggest you change it.

Sent from my iPhone
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