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Luxe gold mesh is loose

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‎07-28-2021 15:15 - last edited on ‎07-29-2021 13:07 by Fitbit Moderator

‎07-28-2021 15:15 - last edited on ‎07-29-2021 13:07 by Fitbit Moderator

 Is anyone else having this issue. My gold mesh band doesn’t seem like it’s linking to my Luxe watch properly, I’m scared it’s going to come off at some point. ☹️

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-29-2021 13:05

‎07-29-2021 13:05

Hi there, @Missalimae. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Luxe. I understand where your concern is coming from. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎08-01-2021 07:23

‎08-01-2021 07:23

hi. 

 

yes this is a common problem with all the metal bands, mesh and gorjana, with luxe. if you scroll through the headings in the forum you will find many people with the same problem, me included. i am returning my luxe before i lose it. major manufacturing fault. 

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‎08-02-2021 01:43

‎08-02-2021 01:43

Same by me. Its the second Luxe… I‘ve already exchanged it because I thought it was a coincidence / one-time defect :(.

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‎08-02-2021 12:56

‎08-02-2021 12:56

Having the same problem with the gorjana wristband.

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