Luxe has developed lines on the screen

[Roxbarrueta]

I tried the suggestions from another posts but my Fitbit is showing random horizontal lines.

Any other suggestions to try?

Moderator Edit: Clarified subject

[tyddahunt]

My fitbit luxe is doing the same. Have tried resetting as suggested, worked for couple of days, but is now happening again. Only had since January.

[MarreFitbit · Accepted solution]

Hi there, @Roxbarrueta. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@tyddahunt Welcome on board! Thanks for the steps you've tried so far in order to solve the issue with your Luxe. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[tyddahunt]

Sent from my iPhone