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Luxe has developed lines on the screen

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‎02-26-2023 02:08 - last edited on ‎12-19-2024 08:26 by Fitbit Moderator

‎02-26-2023 02:08 - last edited on ‎12-19-2024 08:26 by Fitbit Moderator

woke up this morning screen has horizontal line tried restarting it by pushing the button on the charger 3 times no help advise please on had my new fit bit since 16/2/23 

 

 

Moderator Edit: Clarified subject

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‎02-26-2023 05:43 - edited ‎06-12-2023 10:40

‎02-26-2023 05:43 - edited ‎06-12-2023 10:40

Hi there, @Foxy_353. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎02-26-2023 09:14

In response to MarreFitbit

‎02-26-2023 09:14

Bonjour,

 

J'ai le même souci depuis ce matin et je ne trouve pas la solution, pouvez-vous m'aider, svp?

Merci d"avance

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