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Luxe icons & DND mode going crazy

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‎11-06-2021 11:36 - last edited on ‎11-07-2021 14:54 by Fitbit Moderator

‎11-06-2021 11:36 - last edited on ‎11-07-2021 14:54 by Fitbit Moderator

The main screen on my Luxe keeps flipping through all the icons at a rapid and erratic pace, and the DND mode keeps trying to turn off and on. Is there any way I can stop this? I turned bluetooth off on my phone as I saw that might be one solution, but that just made everything go even crazier. Just bought this device last week. Any help would be welcome.

 

Moderator edit: updated subject for clarity

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‎11-07-2021 14:53

‎11-07-2021 14:53

Welcome to the Fitbit Community, @hollandh.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for trying to get them resolved before contacting us.

 

I would recommend restarting your Tracker by following these steps.

 

In addition, you can try to change the clock face of your Luxe.

 

Hope this helps.

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