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Luxe is acting odd when it's at 40% of battery

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‎11-02-2023 16:27 - last edited on ‎11-03-2023 09:34 by Fitbit Moderator

‎11-02-2023 16:27 - last edited on ‎11-03-2023 09:34 by Fitbit Moderator

Luxe won’t display even at 40% battery. 

Luxe won’t send sleep data even at 40% battery. 

Battery life short even with same settings as when battery life was ok. 

problems don’t exist at 90% battery. 

Moderator Edit: Clarified subject

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Accepted Solutions

‎11-03-2023 09:37

‎11-03-2023 09:37

Hi there, @Mountainman41. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issues you're having with your Fitbit device. I'll be glad to help you!

To better assist you, would you mind confirming if you have a Luxe or a different Fitbit device? 

In the meantime, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎11-03-2023 09:37

‎11-03-2023 09:37

Hi there, @Mountainman41. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issues you're having with your Fitbit device. I'll be glad to help you!

To better assist you, would you mind confirming if you have a Luxe or a different Fitbit device? 

In the meantime, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes