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Luxe is counting my arm movements as steps

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I just recently received my luxe tracker I love the watch but it's collecting in accurate data. While I'm typing, stretching my arms or any arm movement is counted as steps. How can this be resolved, I want to send it back if the data that it is collecting is not accurate.

 

 

 

Moderator Edit: Clarified subject

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Hi @SandraYC  these are wrist based devices and if you're pushing a shopping cart or holding something in your arms, the steps will be fewer. To best understand, check out this article - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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Sometimes I attach my Luxe to my bra strap just like I do with my One.  That way the steps are more accurate when working at a computer or knitting.  It's also easier to clean around the house to keep the Luxe from getting wet.  

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Hi @LLK612  great idea. I know knitters have the worst time when those needles get to flying over the yarn. Thanks for sharing that with us.

Stepping in the U.S.A. since September 2013. Android 14

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