07-20-2021
07:01
- last edited on
07-20-2021
15:48
by
MarreFitbit
07-20-2021
07:01
- last edited on
07-20-2021
15:48
by
MarreFitbit
I just recently received my luxe tracker I love the watch but it's collecting in accurate data. While I'm typing, stretching my arms or any arm movement is counted as steps. How can this be resolved, I want to send it back if the data that it is collecting is not accurate.
Moderator Edit: Clarified subject
07-20-2021 07:36
07-20-2021 07:36
Hi @SandraYC these are wrist based devices and if you're pushing a shopping cart or holding something in your arms, the steps will be fewer. To best understand, check out this article - click to read.
09-26-2021 12:42
09-26-2021 12:42
Sometimes I attach my Luxe to my bra strap just like I do with my One. That way the steps are more accurate when working at a computer or knitting. It's also easier to clean around the house to keep the Luxe from getting wet.
09-26-2021 22:05
09-26-2021 22:05
Hi @LLK612 great idea. I know knitters have the worst time when those needles get to flying over the yarn. Thanks for sharing that with us.