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Luxe is having difficulties to sync my sleep data

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‎01-13-2024 22:24 - last edited on ‎02-08-2024 09:05 by Fitbit Moderator

‎01-13-2024 22:24 - last edited on ‎02-08-2024 09:05 by Fitbit Moderator

Since Friday my Luxe will not record my sleep . When I sync it records the time I am trying to sync but at first states ‘looking’ and then returns the message ‘Error unable to connect


Moderator Edit: Clarified subject

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‎01-14-2024 01:31

‎01-14-2024 01:31

I have same problem and the sleep time is wrong

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