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Luxe is not showing my sleep data but the Fitbit app does

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‎12-30-2023 21:25 - last edited on ‎01-03-2024 09:46 by Fitbit Moderator

‎12-30-2023 21:25 - last edited on ‎01-03-2024 09:46 by Fitbit Moderator

My sleep data are showing up on my app (iOS), but not on my Luxe tracker.  All firmware is up to date, devices have been restarted and synced.

I see  @Bladermom on 7/23/23) posted the same issue without any answer.

How can I see my sleep data on my Luxe?

Moderator Edit: Clarified subject

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