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Luxe is not showing the correct time format

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‎11-22-2023 12:21 - last edited on ‎11-23-2023 04:34 by Fitbit Moderator

‎11-22-2023 12:21 - last edited on ‎11-23-2023 04:34 by Fitbit Moderator

My Luxe switched to military time and I don’t know how to set it back. Does anyone know how to do this? 


Moderator Edit: Clarified subject

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Accepted Solutions

‎11-23-2023 04:36

In response to Odyssey13

‎11-23-2023 04:36

Hi there, @TamFish. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, we'll be glad to help you with the clock format on your Luxe. 

In addition to what @Odyssey13 has shared with you, please note that if your Versa 4 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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4 REPLIES 4

‎11-22-2023 12:29

‎11-22-2023 12:29

Hi @TamFish  directions are in this article - click to read

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-23-2023 04:36

In response to Odyssey13

‎11-23-2023 04:36

Hi there, @TamFish. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, we'll be glad to help you with the clock format on your Luxe. 

In addition to what @Odyssey13 has shared with you, please note that if your Versa 4 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎11-24-2023 09:42

In response to Odyssey13

‎11-24-2023 09:42

This worked. Thank you so much! 

Best Answer

‎11-25-2023 05:43

In response to TamFish

‎11-25-2023 05:43

@TamFish Awesome! I'm glad to hear that your Luxe is now showing the correct clock format. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer