Luxe is not tracking my calories accurately

[Kry14]

During past 2 weeks my Luxe is showing me 3086 calories every day, except 2 days. All hours of the day have exact same calories.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Kry14. Welcome to the Community Forums. Thanks for the details provided in your post. 

I'd also like to ask if you you recently updated your weight (or other profile settings such as height, age etc)? If you did, I'd double check your personal information to see if your weight and height were properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Hope that helps. 

[Kry14]

Hi,

No I have not adjusted any of my profile data. I also noticed that it is
not measuring correctly my exercise. It does not show the walking time and
it tells me I was walking in "below zones" 23hr44 minutes.

Regards,
Kristel