Luxe is not tracking my distance accurately

[casesti]

Hello,

I run on a trail where there are mile markers. I know about how long 5K is, etc. The watch tells me I'm running at a pace which is incredibly fast for my average and it seems to be about a quarter mile off on distance (saying I've run farther than I really have based on the physical mile markers). How can I fix this? Thank you!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @casesti. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. I will do my best to help you with this. 

Please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

For more information about GPS, see How do I use GPS on my Fitbit device?

Additionally, if you feel that your step count and distance are inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

On a side note, please bear in mind that Fitbit devices use the formula below to calculate distance. Your stride length is determined by your height and sex. Steps x Stride Length = Distance Traveled

In addition, please make sure that your Luxe is up-to-date.