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Luxe is not tracking my floors

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‎08-23-2022 00:20 - last edited on ‎08-23-2022 11:52 by Fitbit Moderator

‎08-23-2022 00:20 - last edited on ‎08-23-2022 11:52 by Fitbit Moderator

My Luxe does not log how many stairs I have claimed.  How do I set this up please.

 

 

Moderator Edit: Clarified subject

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‎08-23-2022 11:53 - edited ‎07-14-2023 03:53

In response to SteveH

‎08-23-2022 11:53 - edited ‎07-14-2023 03:53

Hi there, @Heathfamily. Thanks for stopping by in the Community Forums. 

As @SteveH has mentioned, please note that  floors aren’t tracked on Luxe or any Inspire series devices. Although it is designed without floor feature, your device can track as many activities as other Fitbit devices does. For more information about your Fitbit Luxe, you can click this link: Fitbit Luxe User Manual.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-23-2022 00:30

‎08-23-2022 00:30

I'm afraid you can't. The Luxe does not have the necessary sensor to track stairs.

 

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‎08-23-2022 11:53 - edited ‎07-14-2023 03:53

In response to SteveH

‎08-23-2022 11:53 - edited ‎07-14-2023 03:53

Hi there, @Heathfamily. Thanks for stopping by in the Community Forums. 

As @SteveH has mentioned, please note that  floors aren’t tracked on Luxe or any Inspire series devices. Although it is designed without floor feature, your device can track as many activities as other Fitbit devices does. For more information about your Fitbit Luxe, you can click this link: Fitbit Luxe User Manual.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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