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Luxe is not tracking my pace while walking

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‎06-05-2024 15:05 - last edited on ‎06-06-2024 07:45 by Fitbit Moderator

‎06-05-2024 15:05 - last edited on ‎06-06-2024 07:45 by Fitbit Moderator

Luxe is not recording Pace of walking

Moderator Edit: Clarified subject

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‎06-21-2024 10:04

‎06-21-2024 10:04

Welcome to the forums @joycescaccia358. 

Thank you for sharing the inquiry regarding your Luxe.

I'm not sure if you are still experiencing the same difficulty. I'd suggest you perform a restart on the device: How do I restart my Fitbit device?

Confirm that you are using the latest version of the Fitbit app: How do I use the Fitbit app? and the latest version of your device: How do I update my Fitbit device?

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