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Luxe is showing the wrong time and date

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‎07-15-2022 13:52 - last edited on ‎07-15-2022 17:50 by Fitbit Moderator

‎07-15-2022 13:52 - last edited on ‎07-15-2022 17:50 by Fitbit Moderator

My Fitbit luxe is showing the date, day and time incorrectly. I have checked the time zone and restarted my device but that didn’t work. I’m also having issues getting it to charge. I cleaned the back of the device and It was a little better but I continually have to make sure it is still charging.  This device is new, I only have it since May. 

 

Moderator Edit: Clarified subject

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‎07-15-2022 14:35

‎07-15-2022 14:35

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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