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Luxe is tracking my sleep data even when I'm not wearing it

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‎08-31-2023 07:29 - last edited on ‎08-31-2023 09:15 by Fitbit Moderator

‎08-31-2023 07:29 - last edited on ‎08-31-2023 09:15 by Fitbit Moderator

My Luxe is tracking my sleep pattern even when I’m not wearing it (while it was charging overnight).  Anyone else notice this anomaly?


Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-31-2023 09:17

‎08-31-2023 09:17

Hi there, @Mimi4254. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎09-04-2023 13:16

In response to MarreFitbit

‎09-04-2023 13:16

Their reply was a joke.  I have lost faith in the ability of the product to be accurate for any tracking.

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