Luxe is tracking steps while driving

[Atief]

Luxe tracks when im driving and won't stop tracing when I shut the walking program.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Atief. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. I understand where your concern is coming from. 

Please not wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. Also, if you place it in a surface with something vibrating or if you make hard hand movements. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?

However, there are 2 ways you can prevent this from happening while you drive:

1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.  

2. You can log the driving manually by following the steps in this article. 

[Le0]

Whilst driving, the Luxe incorrectly registers steps. You can manually enter driving time via the app and this makes your tracking more accurate. What would be really useful is having a driving option under the exercise shortcuts on the Luxe device. Better still if the luxe can auto recognise when you are driving. Is this a possibility for a future device update?