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Luxe isn't tracking anything

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‎10-29-2022 07:24 - last edited on ‎11-01-2022 06:27 by Fitbit Moderator

‎10-29-2022 07:24 - last edited on ‎11-01-2022 06:27 by Fitbit Moderator

I’ve had the Luxe for a less than a month and it just stopped tracking ANYTHING. I have tried the steps given by Fitbit to correct the problem. I still have the problem. Please help!

 

I just removed my Luxe and then set it up again as a new device. It worked!

 

 

Moderator edit: updated subject for clarity. 

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‎11-01-2022 06:31

‎11-01-2022 06:31

Thanks for getting back to us and for sharing the steps that worked for you to keep your Luxe tracking your information @Snookies2.

 

I moved your post to the Luxe board in order to keep our community organized and to help other users when experiencing this situation.

 

I'm glad to hear that you're back on track!

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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