02-17-2026
11:41
- last edited on
02-19-2026
19:45
by
ManuFitbit
02-17-2026
11:41
- last edited on
02-19-2026
19:45
by
ManuFitbit
I have my Fitbit for step counting, call notifications, meeting notifications and Ring notifications. My Luxe all the sudden just stops vibrating for calls and Ring notifications. I can sometimes get it to work by toggling the Ring notifications button within the Fitbit app, but it’s extremely sporadic. Anyone else have this issue?
Moderator edit: clarified subject.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @njira. A warm welcome to the community forums.
Thank you for taking the time to share the information with me regarding this difficulty with your Luxe.
Please test your device’s vibration: Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?
Try to perform a restart: How do I restart my Fitbit device?
In addition, take a look at the following help article: Why didn't my Fitbit device alert me?
Best Answer