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Luxe not showing ring notifications

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I have my Fitbit for step counting, call notifications, meeting notifications and Ring notifications. My Luxe all the sudden just stops vibrating for calls and Ring notifications. I can sometimes get it to work by toggling the Ring notifications button within the Fitbit app, but it’s extremely sporadic. Anyone else have this issue?

 

Moderator edit: clarified subject.

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Hi @njira. A warm welcome to the community forums. 

Thank you for taking the time to share the information with me regarding this difficulty with your Luxe.

Please test your device’s vibration: Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?

Try to perform a restart: How do I restart my Fitbit device?

In addition, take a look at the following help article: Why didn't my Fitbit device alert me?

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