help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe not showing text notifications on new phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2025 10:58 - last edited on ‎05-24-2025 15:47 by Fitbit Moderator

‎05-24-2025 10:58 - last edited on ‎05-24-2025 15:47 by Fitbit Moderator

I recently got a new phone (Android) and I haven't been able to get my text notifications to show on my Luxe. I've followed all of the troubleshooting steps posted here and nothing works. All the notifications and permissions are turned on for SMS. Is my Luxe just outdated for new software?

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

‎05-24-2025 15:36

‎05-24-2025 15:36

Hi and welcome to the community forums @Julia_14427. 

Thank you for taking the time to share the information regarding this difficulty with your Luxe. 

Before considering other options, confirm that you have followed the steps listed in this help articles:

Why are notifications delayed or missing?

Best Answer
0 Votes