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Luxe not tracking sleep score

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‎12-27-2021 22:10 - last edited on ‎01-19-2022 18:15 by Fitbit Moderator

‎12-27-2021 22:10 - last edited on ‎01-19-2022 18:15 by Fitbit Moderator

I dont understand why my luxe stopped picking up sleep analysis. I wear the band the same way every night

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎01-19-2022 18:14

‎01-19-2022 18:14

Welcome to the Fitbit Community, @Rjlavine1.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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