Luxe not tracking sleep stages

[Luxedaph]

My luxe didn't track my sleep at all on Monday. Today it shows a different graph without sleep stages. I have attached the new graph and the old graph. Anyone has the same issue? 

 

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[JuanFitbit]

@Luxedaph , A warm welcome to the Community ! Thank you for the attached pictures. 

The following conditions can prevent the recording of sleep stages:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents a regular recording of the heart rate.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without much resistance, so that your heart rate is recorded regularly and the sleep phases can be recognized.

If you tap the recording that doesn't show you any sleep stages, you should get a message explaining why you didn't get any. What does it say?

[NoelineAttwood]

My luxe has this week started only showing me the sleep stage, none of the others and no score as apparently I only sleep less than 4 hours a night. Why is it not showing the other stages?

I already do all the steps recommended.

[JuanFitbit]

@NoelineAttwood , A warm welcome to the Community! Thank you for your message. 

It seems that the luxe isn't recognizing your sleep, either from the start or at the end. 
Try wearing the Luxe so, that the hear rate sensor is on the back side of your wirst during the sleep. Here it's easier for the heart rate to be recognized.