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Luxe on Charge for Extended Period of Time

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‎08-08-2022 19:46

‎08-08-2022 19:46

I moved house about a month ago, and realized when I got here that I left my Fitbit at my parents’ house. 
I didn’t know where I had left it, but when they found it, it was charging. 
It had apparently been charging for 3 weeks and no one knew.
I have it back, now, and finally remembered I can use it. It has been a week since the 3 week charge and when I went to use the Fitbit, it was on 0%. I am charging it now, but wondered if I’ve ruined the battery on accident?

Clearly not my normal routine, just concern about the device health/longevity. 

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‎08-10-2022 19:02

‎08-10-2022 19:02

Welcome to the Fitbit Community, @lindsey459.

 

I'm glad to hear that you've found your Fitbit Luxe.

 

Charging your device to 100% may take 1-2 hours and we don't recommend leaving it charging longer.

 

In this case, you can monitor its behavior and if you need assistance please let us know.

 

Have a nice day.

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