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Luxe only works when charging

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‎03-14-2025 13:08

‎03-14-2025 13:08

Watch has been working fine until I charged it one day and it only works when connected to charger, not when disconnected.

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‎03-14-2025 20:50

‎03-14-2025 20:50

Hi @BibhuP. Welcome to the forums.

Thank you for sharing the inquiry regarding your Luxe. Sorry to know the difficulty. 

Please, make sure to follow the steps listed here: Why isn't my Fitbit device's battery charging?

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