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Luxe preorder to Middle East

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‎05-03-2021 07:14

‎05-03-2021 07:14

Dear Fitbit , I was trying to preorder the new Luxe watch but unfortunately I can't because I don't find middle East countries in the list to choose my country which is United Arab Emirates.Could you please help me out. And also if possible if I can buy a two year's guarantee too.

 

 

Thanks alot 

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‎05-03-2021 09:26 - edited ‎05-03-2021 12:08

‎05-03-2021 09:26 - edited ‎05-03-2021 12:08

Hello @HunterHHH   When you open your mobile app and tap on your profile picture, you are taken to your Account page.  If you scroll down, do you have a Shop Fitbit tile below the + Set Up a Device tile?  If you do, I hope it takes you to an Authorized Retailer in the UAE.

 

Amazon is an Authorized Retailer in the US and many other countries.  I don't know if amazon.ae is an Authorized Retailer or not.  An Authorized Retailer honors Ftibt's warranty.  And I don't know how to find that out -- there might be a Help link on a page.  But I can tell you that amazon.ae doesn't have it listed as a pre-order item.

 

Do you have any friend's with Fitbits?  Where did they buy theirs?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-03-2021 13:15

‎05-03-2021 13:15

Hi @HunterHHH - This is all I could find while googling “pre-order Fitbit Luxe,  United Arab Emirates” - https://www.mobile57.com/ae/smart-watches/fitbit-luxe-11510

 

It states the expected price but does not offer the ability for pre-orders. You may want to keep an eye on it in case it changes. 

 

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