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Luxe recording today’s data for past dates

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 My luxe was working fine and syncing fine. Then yesterday evening my clock suddenly read may 15th instead of the 21st and my recorded data like steps, movement, etc reset for the day.  Now today the same thing is happening, and if I move to past dates it will populate my current step count, current heart rate, current everything. As if that data all reset. Says luxe is up to date and everything shows syncing fine. Tried resetting and nothing 😞

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@galass_o_tea It is a bug unfortunately. I'm not sure there's much we can do aside from wait for an update to fix. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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