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Luxe screen corrupted

‎06-13-2025 13:01

‎06-13-2025 13:01

My luxe screen has become corrupted and only shows coloured stripes

I can swipe up and down on the screen as if going through the menu and they change but the display never corrects itself.

I have rebooted it using the button on the charger and it responds but doesn't fix the issue.  It will charge and is still syncing.

Is there any way to fix it?

Best Answer
1 REPLY 1

‎06-14-2025 14:07

‎06-14-2025 14:07

Hi there @Luxetrouble!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that the display of your Luxe is corrupted and shows coloured stripes.

I suggest you try to change the clock face:

  • With your device nearby, in the Fitbit app, tap the Today tab and then devices icon and then "Luxe".
  • Tap Gallery and then Clocks tab.
  • Browse the available clock faces. Tap the clock face you want and then Install. Choose one developed by Fitbit.
  • Sync your Luxe with the Fitbit app.
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