Luxe - screen has shrank and gone fuzzy

[GCAMCV]

• My luxe screen has shrank and gone fuzzy and is hard to read
• I have tried restart and changing the clock face
• It is also.fully charged
• What is going on? 

Moderator edit: updated subject for clarity

[DaniFitbit]

Welcome on board to our community forums @GCAMCV! Thanks for posting and for your efforts to resolve the issue with your Luxe display.

In this case, contact support if you haven't already. I am sure they have the right tools to help you further. 

Fill out the form. You will then be recommended some help articles. After that, you will be able to choose how to contact support.

Have a good one! 

[GCAMCV]

Thank you will do

[DaniFitbit]

Thanks for getting back @GCAMCV! 

I checked with support and it seems like you already have a case created. My best advice is to keep an open communication with them so they can provide you with more details about your situation.