Luxe screen has started to flicker.

[DebWNY]

My Luxe has been doing great but just started to flicker on what show's on device screen.. Restarted it but no change. Any suggestions to resolve? thanks!

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @DebWNY.

Thank you for trying to resolve the issue with your Fitbit Luxe before contacting us.

In addition to the restart, you can change the clock face of your Tracker by following these instructions.

Whether you continue experiencing difficulties, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

If you have any question, please let us know.

[DebWNY]

Thank you! I did contact support and they had me run through these steps and it still didn’t work. So I’m covered in see the warranty and they sent me return instructions. I sent the Luxe in yesterday. 

[EdsonFitbit]

Thank you for your response, @DebWNY.

I'm glad to hear that a replacement Fitbit Luxe will be sent to you.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Feel free to contact us at any time.